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Performance Analytics Dashboard FAQS

Frequently Asked Questions

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No, the Performance Analytics Dashboard is free and available to all CAP Proficiency Testing/External Quality Assessment (PT/EQA) and laboratory accreditation participants. Once you’re in the e-LAB Solutions Suite application, the link to launch the dashboard can be found in the Performance Analytics Dashboard section. Note: For laboratories that are not CAP-accredited, the accreditation portion of the dashboard will not appear; for laboratories that use an alternate PT/EQA provider, the PT/EQA portion of the dashboard will not appear.

Not a CAP PT/EQA or accreditation customer? Discover how the Performance Analytics Dashboard, as part of our PT and accreditation solutions, helps amplify quality and simplify compliance.

The Performance Analytics Dashboard can be used with most recent browsers. Review the browser and operating system requirements for specific version information.

The Performance Analytics Dashboard includes all graded analytes.

Yes, result forms, evaluations, and participant summary reports are accessible from the Performance Analytics Dashboard. Within the Analyte Scorecard report, click on the kit # to access the result form or evaluation. To access the participant summary report, click on the mailing.

Instead of waiting for consultant copies, staff in centralized compliance roles can easily access key results and reports from the dashboard.

Yes, you can easily export data to Excel and other file formats for further downstream analysis.

Yes, you may change your demographic group classification to see how your performance compares with your peers.

Laboratories may update their classification under Basic Details within the Organization Profile in e-LAB Solutions Suite.

To view performance for all laboratories within a system, a special CAP # referred to as a higher unit (HU) will need to be created. Contact your sales representative or customer support to request an HU.

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